Last Updated: June 3, 2026
Primary Behavioral Health LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect information gathered through our website at primarybehavioralhealth.org.
Information We Collect
When you visit our website or submit a form, we may collect contact information such as your name, email address, phone number, and mailing address. Insurance information you voluntarily provide for the purpose of verifying coverage. Employment application information submitted through our careers page. Referral information submitted by licensed providers on behalf of their clients. Technical information such as your IP address, browser type, and pages visited, collected automatically through standard web analytics.
How We Use Your Information
We use the information you provide to respond to your inquiries and requests for information, to verify insurance coverage when requested, to process employment applications, to process provider referrals, to improve our website and services, and to comply with legal and regulatory obligations.
How We Protect Your Information
All information submitted through our website is encrypted in transit using SSL/TLS technology. We maintain administrative, technical, and physical safeguards designed to protect the confidentiality and security of your information in accordance with HIPAA and applicable North Carolina law.
Health Information
Information submitted through our website forms does not constitute protected health information until a therapeutic or treatment relationship is established. Once you become a client of Primary Behavioral Health, your health information is governed by our Notice of Privacy Practices, which is provided to you at intake.
Limitations on Disclosures
Primary Behavioral Health will not release your name, street address, phone number, or email address to third parties without your consent, except when required by law or court order. We do not sell, rent, or share your personal information with third parties for marketing purposes.
North Carolina Identity Theft Protection Act
In compliance with the North Carolina Identity Theft Protection Act, we maintain reasonable security procedures to protect personal identifying information. In the event of a data breach involving your personal information, we will notify you and the North Carolina Attorney General's office as required by law.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13 through our website. If you believe a child has submitted personal information through our website, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website following the posting of changes constitutes your agreement to the updated policy.
Contact Us
Primary Behavioral Health LLC
624 Guilford College Rd, Suite F
Greensboro, NC 27409
Phone: (336) 327-5930
Email: info@primarybehavioralhealth.org